privacy policy and terms of service

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This privacy policy has been composed to clarify how Personally Identifiable Information (PII) may be used online. PI is, according to US privacy law and information security, information that can be used independently or with other information to identify, to contact, to locate a single person, or to identify an individual in context. Please review our privacy policy carefully to clarify how we collect, use, manage, or protect your Personally Identifiable Information in accordance with our website.

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Personal Information We Collect from Visitors at Our Blog, Website, or App

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When registering information on our site, you may be asked to enter your name, email address, phone number, credit card information or other details to help you with your experience.

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Additional Information Gathered

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We gather additional information from you when you register on our site, subscribe to a newsletter, respond to surveys, complete forms, use chat services, or open a support ticket on our site.

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Information Use

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We may use the information we collect from you when you register on our site, subscribe to a newsletter, respond to surveys, complete forms, use chat services, or open a support ticket on our site in the following ways:

• To individualize your experience and to help us to offer content and products focused on your interests

• To enhance our website so that it serves you better

• To help us meet customer service requests

• To offer promotional content

• To make transactions more efficient

• To obtain ratings and reviews of our services and products

• To follow through with customer inquiries

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Information Protection

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Our website is regularly reviewed for potential security vulnerabilities so that our site is as safe as possible. We frequently scan for Malware.

If we collect your personal information, it is stored behind secured networks, which are accessible only by authorized persons who have limited access rights to these systems. The information that we collect is kept confidential. Equally important, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We incorporate an array of security measures when users provide, enter, or accesses their information in order to ensure the confidentiality of your personal information

All transactions are processed through a gateway provider; these are not stored or processed on our servers.

 

Cookies

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Cookies are files that a site or its service provider transfers to your computer’s hard drive through your Web browser. When you provide permission to allow Cookies, these facilitate the site’s or service provider’s systems to recognize your browser, allowing them to retain certain information. For example, we may use cookies to help us remember and process items for purchase (e.g. within a shopping cart). Cookies can assist us in determining your preferences based on your previous or current site activity, thereby enabling us to tailor services to your preferences. We may also use cookies to help us compile data about site traffic and interactions — helping us to provide better future site experiences and more effective user tools.

We may also use reliable and credible third-party services that track this information for us.

You can set your device to alert you when a cookie is being sent, or you can opt to turn off all cookies within your browser settings. Each browser is different: please refer to your browser’s Help Menu to learn how to modify your cookies.

If you disable cookies, some features will be inactive which may be responsible for making your site experience more efficient.

However, you will be able to navigate throughout our site and explore its content.

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Third-Party Disclosure

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We do not sell, trade, or otherwise transfer your Personally Identifiable Information (PII) to other parties.

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Third-party Links

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We do not include or offer third-party products or services on our website.

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Google

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Here are Google’s Advertising Principles, which highlight how they create positive user experiences: https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site; however, we may opt to integrate this feature in the future.

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California Online Privacy Protection Act

 

CalOPPA requires commercial websites and online services to post a privacy policy. The law applies to California, requiring any person or company in the United States — and throughout the world — that operates websites which collect Personally Identifiable Information from California consumers. All companies, entities, or individuals that collect personal information must post a conspicuous privacy policy on their websites, explaining exactly how the information is being collected and with whom or what it is being shared.

For more information, please click on this link:

 

http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

 

According to CalOPPA, we agree with and consent to the following

 

• Users can anonymously visit our site.

• We will add a link to our policy on our home page.

• Our Privacy Policy link includes the word Privacy, which can be located on the home page.

• You will be notified of any Privacy Policy changes via email

• You can modify your personal information by emailing us or by calling us.

 

Do Not Track Signals

 

We respect Do Not Track signals. As a result, we do not track, embed cookies, or incorporate advertising when a Do Not Track (DNT) browser mechanism has been selected.

 

Third-Party Behavioral Tracking

 

We do not allow third-party behavioral tracking.

 

COPPA (Children Online Privacy Protection Act)

 

The Children’s Online Privacy Protection Act (COPPA) gives parents control regarding the collection of personal information from children under the age of 13 years old. The Federal Trade Commission, a United States’ consumer protection agency, enforces the COPPA, which outlines how websites and online services must protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old; however, our products are designed for children in this age group.

 

Fair Information Practices

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The Fair Information Practices Principles serve as foundational privacy law in the United States: the ideas and information they include serve as key roles in the development of worldwide data protection laws. Integrating, implementing, and understanding the Fair Information Practice Principles are key to complying with the spectrum of privacy laws that protect personal information. In order to align with Fair Information Practices, we will notify you within 7 business days in the event of a data breach.

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Additionally, we agree to and will comply with the Individual Redress Principle which states that individuals have the legal right to litigate against data collectors and processors who fail to adhere to the law. This principle ensures that individuals not only have enforceable rights against data users but also have the option to use courts or government agencies to investigate and/or prosecute non-compliant data processors.

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CAN SPAM Act

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The CAN-SPAM Act is a law that establishes rules for commercial email, outlines requirements for commercial messages, provides recipients the right to have emails blocked from senders, and describes penalties for violations.

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We may collect your email address in order to do the following activities:

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• Send information or respond to inquiries and/or other requests

• Process orders, send information, or update details regarding orders

• Share additional information related to or about ours products and/or services

• Market to our mailing list, send emails to our clients, provide updates after a transaction
  has occurred.

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To be in accordance with CANSPAM, we consent to the following:

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• Not to use false, misleading subjects or email addresses

• Identify advertisements in some reasonable way within the email

• Include the physical address of our business or site headquarters

• Monitor and track third-party email-marketing services for compliance, if one is used.

• Honor opt-out/unsubscribe requests quickly and efficiently

• Allow users to unsubscribe or cancel future messages by using the link at the bottom of
  each email.

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If you would like to stop receiving future emails, you can email us at admin@itherapyllc.com

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• Please follow the instructions at the bottom of each email.

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Send correspodences to admin@itherapyllc.com, and we will promptly remove you from ALL future campaigns.

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Contacting Us

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If you have any additional questions regarding this privacy policy, please contact us, using the information below.
www.innervoiceapp.com

 

195 Glen Cove Marina Rd. #200
Vallejo, CA 94590
admin@itherapyllc.com

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Last Edited on 2/4/2020

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terms of service

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By using InnerVoice (“Service”), you are agreeing to be bound by the following terms and conditions (“Terms of Service”).

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iTherapy, LLC (“Company”) reserves the right to update and change these Terms of Service without notice.

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Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes.

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Violation of any of the terms below may result in the termination of your account.

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Account Terms

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• You are responsible for maintaining the security of your account and password. The Company cannot and will not be liable for any loss or damage from your failure or inability to comply with this security obligation.

• You are responsible for all content posted or published as well as any activity that occurs under your account (even when content is posted or published by others who have their own logins under your account).

• You may not use the Service for any illegal purpose or to violate any laws in your jurisdiction (including but not limited to copyright laws).

• You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.

• Your login may only be used by one person – a single login shared by multiple people is not permitted. You may create separate logins for as many people as you see fit.

• You must be a human. Accounts registered by “bots” or other automated methods are not permitted.

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Payment, Refunds, Upgrading and Downgrading Terms

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• The Service is offered with a free trial for 3 days. If you need more than 3 days, you will only be able to continue using the Service by paying in advance for additional usage. If you fail to pay for additional usage, your account will be frozen and inaccessible until payment
  is made.

• There will be no prorating for downgrades in between billing cycles.

• Downgrading your Service may cause the loss of features or capacity of your account. The Company does not accept any liability for such loss.

• All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes. Where required, The Company will collect those taxes on
  behalf of taxing authority and remit those taxes to taxing authorities.

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Cancellation and Termination

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• Payment will be charged to your Apple ID account at the confirmation of purchase.

• Subscription automatically renews unless it is canceled at least 24 hours before the end of the current period.

• Your account will be charged for renewal within 24 hours prior to the end of the current period.

• You can manage and cancel your subscriptions by going to your account settings on the App Store after purchase.

• You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation.

• All of your content will be inaccessible from the Service immediately upon cancellation. Within 30 days, all content will be permanently deleted from backups and logs. This information can not be recovered once it has been permanently deleted.

• If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately, and you will not be charged again. But there will not be any prorating of unused time in the last billing cycle.

• The Company, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your
  access to your Account, and the forfeiture and relinquishment of all content in your account. The Company reserves the right to refuse service to anyone for any reason at any time.

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Modifications to the Service and Prices

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• The Company reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, any part of the Service with or without notice.

• Prices of all Services are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to the Company web site or the Service itself.

• The Company shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

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Copyright and Content Ownership

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• All content posted on the Service must comply with U.S. copyright law.

• We claim no intellectual property rights over the material you provide to the Service. All materials uploaded remain yours.

• The Company does not pre-screen content, but reserves the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the Service.

• The look and feel of the Service is copyright© iTherapy,LLC. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML, CSS, JavaScript, or visual design elements without express written permission from the Company.

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General Conditions

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1. Technical support is provided primarily via email; however, in some cases, phone consultation may be provided depending on staff availability.

2. You understand that the Company uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.

3. You must not modify, adapt or hack the Service.

4. You must not modify another website so as to falsely imply that it is associated with the Service or the Company.

5. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by the Company.

6. We may, but have no obligation to, remove content and accounts that we determine in our sole discretion are unlawful or violates any party’s intellectual property or these Terms of Service.

7. You understand that the technical processing and transmission of the Service, including your content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

8. We reserve the right to temporarily disable your account if your usage significantly exceeds the average usage of other Service customers. Of course, we’ll reach out to the account owner before taking any action except in rare cases where the level of use may negatively impact the performance of the Service for other customers.

9. You expressly understand and agree that the Company shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from the following: the use or the inability to use the service; the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; unauthorized access to or alteration of your transmissions or data; statements or conduct of any third party on the service; or any other matter relating to the service.

10. The failure of the Company to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and the Company and govern your use of the Service, superseding any prior agreements between you and the Company (including, but not limited to, any prior versions of the Terms of Service).

11. Questions about the Terms of Service should be sent to admin@itherapyllc.com.

12. Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.

13. The Company does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.

14. Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Service customer, Company employee or officer will result in immediate account termination.