Your Privacy Matters

Privacy & Data Security

InnerVoice is built with privacy-first principles. We do not store, sell, or share personal data. Your communications stay yours.

Our Core Principles

No Data Storage

We process inputs through AI models and return responses. We do not store conversation data, images, or personal information on our servers.

Encrypted Transit

All data transmitted between your device and our services uses TLS 1.3 encryption—the same security standard used by banks.

No Tracking

We do not use advertising trackers, sell data to third parties, or build profiles based on user behavior.

Easy Deletion

Any locally stored data (on your device) can be deleted at any time through the app settings. We provide clear instructions for complete removal.

Compliance & Certifications

InnerVoice is designed to meet the privacy requirements of schools, clinics, and families across the United States.

FERPA Compliant

Our Education version meets Family Educational Rights and Privacy Act requirements for protecting student records.

  • No student data shared with third parties
  • Parental consent workflows supported
  • Data deletion upon request

COPPA Compliant

We follow Children's Online Privacy Protection Act guidelines for users under 13.

  • No personal information collected from children
  • Parental controls available
  • Age-appropriate content only

State Approved

Available for purchase through state education procurement systems.

  • Student Data Privacy Consortium member
  • State DPA agreements available
  • District-level licensing

How We Handle Data

Transparency is key. Here's exactly what happens with different types of data.

AI-Powered Features (Vision, Chat)

When you use our AI features (like pointing your camera at an object), the image or text is sent to our AI provider, processed, and a response is returned. We do not store the input or output. The AI provider (OpenAI) processes data according to their enterprise privacy agreement—no training on your data.

Communication Boards & Buttons

Your custom communication boards, buttons, images, and settings are stored locally on your device. If you use iCloud backup, they sync through Apple's encrypted services—not our servers.

Accounts & Authentication

For the web platform, we store only the minimum required for account management: email address and encrypted password. We do not store names, photos, or other personal details unless you explicitly provide them.

Important: Protected Health Information

InnerVoice is a communication and education tool, not a medical records system. Do not enter Protected Health Information (PHI) such as medical diagnoses, treatment plans, or clinical notes into the app or website chatbot.

For clinical documentation needs, please use your organization's HIPAA-compliant electronic health records system.

Questions About Privacy?

We're happy to answer any questions about our privacy practices or provide documentation for your school or organization.

Contact Us